The quality of SEA’s management was recognised by the principal stakeholders who allocated very positive average scores concerning competence, reliability, correctness and availability in their interactions with group management.
Stakeholder opinion on SEA management (scale 1-5)
| Average data | Aviation | Non-Aviation | Control Authorities | Suppliers | Banks/Finance | Shareholders | Region | |
|---|---|---|---|---|---|---|---|---|
| Competence | 4.5 | 4.1 | 4.5 | 4.7 | 4.5 | 4.8 | 4.5 | 4.6 |
| Reliability | 4.3 | 3.8 | 4.5 | 4.7 | 4.3 | 4.4 | 4.5 | 4.2 |
| Correctness | 4.3 | 3.9 | 4.5 | 4.7 | 4.5 | 4.6 | 4.5 | 4.2 |
| Availability | 4.2 | 4.1 | 4.5 | 4.5 | 4.2 | 4.1 | 4.3 | 4.2 |
*Opinions on a scale of 1 to 5 from the sample total (78)
Source: Marketing Problem Solving, Survey of SEA Group stakeholders 2018