| Indicator | Measurement unit | Malpensa T1 | Malpensa T2 | Linate | |
|---|---|---|---|---|---|
| Perception of the cleaning level and functionality of toilets | % of satisfied passengers | 2018 Target | 91.4% | 86.0% | 90.0% |
| 2018 Result | 85.0% | 84.0% | 89.9% | ||
| Perception of the cleanliness level at the airport | % of satisfied passengers | 2018 Target | 95.0% | 95.0% | 90.0% |
| 2018 Result | 98.8% | 93.9% | 94.0% | ||
| Airports in numbers | T1 | T2 | Linate | ||
| Total number of toilets | 543 | 151 | 251 | ||
| Total number of disabled toilets | 47 | 14 | 17 | ||
Source: SEA, Doxa
At Malpensa and Linate airports, the spaces available to passengers and the hygienic services are constantly controlled so that cleanliness is guaranteed throughout the day. At all airport areas, hygienic services are available for persons with reduced mobility. Passenger satisfaction regarding the cleanliness and functionality of toilets is lower than targets, while airport cleaning in general is satisfactory and in line with targets.